I changed my password and now my Mac won't print, what should I do?


Delete your old password to continue printing:

  1. Launch 'Finder' then go to 'Applications' > 'Utilities' > 'Keychain Access'.
  2. Under 'Category' select 'Passwords'. This will show all your saved passwords.
  3. Find the printer name and right click to delete the password.

Once deleted, send a document to print. Click 'Resume' if the print status shows as 'On Hold (Authentication Required)'. You will be prompted to enter your username and new password.

Enter your username in the following format: uq\uqusername.