Algoma University uses a single sign on so if the password is not working in any one of them then first try resetting your password on your own.
Possible error might show: //
Please go to Having problems logging in? link and verify the information to reset your password.
If you are having issues even after verifying the details then please create a ticket at IT Helpdesk Ticket and make sure to provide us all 3 following information:
1. Student number
2. Date of birth
3. An alternate email id where we can send you the information (Not AlgomaU)
Reasons why password might not be working:
1. The field is case sensitive and your password is saved for student portal in your browser but not for Gmail. Even a single typo won't let you in.
2. Your password might have expired. Every student has to reset their password once a year.
Steps that will make things easier:
Make sure your profile is up to date, the address and the phone number as that will help you in the future to reset your password on your own.
Note: If you get the following error in particular site then it isissue:
Solution: New students - Brightspace Login issue
Gmail Error: Your sign-in settings don't meet your organization's 2-Step Verification policy. Contact your admin for more info.
Solution: Setting Up G Suite - 2-Step Verification